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1. |
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Problems due to moisture, mildew, alkaline
substances, hydrostatic pressure, expansion and
contraction between planks/tiles, or humidity
levels above or below those recommended.
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2. |
Damage due to
scratches, gouges, scuffs, punctures, cuts,
indentations, burns, accidents, lack of proper
furniture rests or any intentional misuse of the
product. Loss of finish gloss over time is
consistent with normal wear & tear and is not a
product flaw. |
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3. |
It is normal
and expected for there to be color variations
due to use of natural components, exposure to UV
light and/or sunlight, and age of material.
Therefore, color inconsistency between samples,
replacement product or illustrations and actual
product is not a manufacturing flaw.
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4. |
Manufacturer makes no guarantee that Natural
CORK products will match or coordinate with
customer furnishings, trim, cabinetry, railings,
etc. |
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5. |
Inherent variations that are consistent with
those of a natural bamboo product to include
pattern, color, and grain do not indicate
defective material. |
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6. |
Noncompliance with installation instructions and
maintenance guidelines as recommended by Natural
CORK. Manufacturer cannot assume responsibility
for the suitability of flooring material and
accompanying products for each individual
installation as manufacturer has no control over
the installer's proper application. Should an
individual piece be doubtful as to appearance or
dimension the installer should not use this
piece. Failure to apply protective coating in
accordance with manufacturer’s guidelines may
result in irreparable damage to the cork. Such
damage is not covered. |
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7. |
Cracking, warping, soiling, fading, improper
maintenance or abuse caused by items such as
roller skates, golf shoes or pets. |
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8. |
Floor covering installed in inappropriate
locations is excluded from this warranty.
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9. |
Exposure to UV light and sunlight will cause
color variation to natural wood products. This
is normal and is not a manufacturing flaw. Area
rugs and large furniture will block light
exposure and cause uneven coloration. To
minimize this, furnishings and floor coverings
should be moved periodically. |