ELLIE’S ORGANIC HOME CENTER
JOB DESCRIPTION
SALES ASSOCIATE
Reports To: DEPARTMENT MANAGER
Department: To be assigned
Overall Job Function: Provides a complete shopping experience for customers at Ellie’s Home Center. The Sales Associate will be responsible for product knowledge, customer service, merchandising, routines and maintenance.
Job Responsibilities:
● Provides excellent customer service and actively seeks out customers to answer questions.
● Keeps the Department organized, stocked and clean. Replenishes merchandise as necessary.
● Responsible for labeling new merchandise and assisting the Department Manager is display set-up and reorganization.
● Stays current and familiar with all Department merchandise and concepts.
● Has knowledge about the store and department standards and works according to these.
● Stays informed about advertising campaigns, promotions and sales activities in order to give excellent customer service.
● Rings on the register, reports and handles all transactions, issues the receipts and packs merchandise in a proper and fast manner.
● Answers phone courteously and promptly.
● Assists in training new Sales Associates.
● Adheres to the Safety and Loss Prevention policies of the store.
Job Requirements:
● Friendly, professional personality
● Prior experience in retail preferred.
● Must enjoy working in fast-paced environment
● Must have excellent customer service skills
● Ability to work flexible hours, including nights and weekends