Everyone deserves to eat
their food with clean cutlery.
Cutlerease innovative design
dispenses clean cutlery one
piece at a time.
Tape tabs offer easy pick up
and loading of cutlery into
cartridge without having to
touch any part of the cutlery.
Handle-first delivery ensures
guests touch only the handle of
the cutlery they are taking.
No trays or levers; helps
prevent accumulation and
transfer of germs and bacteria.
I loaded the cutlery but no cutlery is dispensing. What do I do?
Release the first piece of cutlery after loading an empty dispenser cartridge in order for the dispensing process to start:
Ensure the cartridge is pulled out half way, showing the priming trigger.
Ensure the cartridge is pulled out half way, showing the priming trigger.
Quickly pull the priming trigger once to release the first piece of cutlery.
If it’s still not ready for dispensing, the cutlery pack may be jammed. Pull the cartridge out and push the small latch on the front, middle underside to open the bottom; remove all cutlery and reload.
For more guidance on troubleshooting, click here to watch the Troubleshooting Video
How do I know if the cutlery has run out and/or is getting low?
Once the cutlery gets low, a red indicator tab will show on the cartridge alerting you that it is time to refill the dispenser.
What type of cutlery works in the Cutlerease dispenser?
Only Cutlerease cutlery will work in the Cutlerease dispensing system. If you are composting at your location, you should only use Eco-Products Cutlerease compostable refill packs.
What material is the compostable cutlery made out of?
PLA (Polylactic Acid) - a plant-based plastic.
Can the cutlery handle hot foods?
Cutlerease compostable cutlery is appropriate for foods up to 120°F.
Where should Eco-Products Cutlerease cutlery be disposed of after it has been used?
Eco-Products Cutlerease cutlery is BPI-certified as compostable. It’s compostable in commercial composting facilities (which may not exist in your area). If you do not have access to commercial composting, the cutlery should be disposed of in the trash.
Can I customize the outside of a Cutlerease dispenser?
There are many customization capabilities available for the Cutlerease dispensing system. Please contact your local sales rep with your request and they will help provide details. To find your local Sales Rep please visit the Contact Us section of this website.
Is there a sell sheet for the Cutlerease dispensing system?
Can the Cutlerease dispensing system be mounted on a wall?
No, the Cutlerease is not available for wall mounting.
Does the Cutlerease dispensing system require batteries and/or plugging in?
No, the Cutlerease dispensing system does not require batteries and does not need to be plugged in.
How much space is required for one Cutlerease dispensing system?
A universal base that holds three dispensing cartridges is 12.50” wide and 26.5” tall. Cutlerease dispensing systems require an additional 7” of headroom above the dispenser to properly load it (approximately 34” total). The dispenser depth is 11.63” from the back of the base to the front of dispensing unit.
How do I obtain a Cutlerease dispenser? How do I purchase Cutlerease cutlery refills?